Who we are
We put the best engineers in the room — every room, every time.
Top Engineers
Our engineers carry advanced certifications such as JNCIP-SEC, JNCIP-SP, CCIE R&S and PCNSE, ensuring they are equipped to handle your most complex and demanding projects.
Dedicated project managers
Every deployment has a dedicated project manager coordinating logistics, technical resources, and communication across time zones before anyone sets foot on-site. Thorough preparation means no surprises, faster execution, and a clean handover.
Clear communication
Direct communication means crystal clarity. The onsite team dedicated to your deployment is supported behind the scenes by project managers and engineers, and our clients have access to engineers 24/7/365.
Rigorous preparation
With integration centers in Oregon, Amsterdam and Singapore and dedicated teams focused on knowing your build inside and out, every deployment begins long before Elite Hands arrives onsite.
Elite Hands solutions
Global Infrastructure Deployment
We mobilize an Elite team of engineers to manage global deployments for our clients. With two engineers in North America, Europe and Asia Pacific respectively, we ensure your deployment is done right by creating an exceptionally high standard and extreme consistency.
Break/fix
Our team is available for small-to-large break/fix projects; 10 servers or 1,000. We have thousands of hours or experience work on Dell, HP and Supermicro. In many cases, we can source replacement parts locally as well.
Smart Hands
Whether you need a one-off assist, or need many hours of assistance across the globe each month, we will provide you the best available engineer in each region. We offer very-competitive global flat-rate pricing, rollover on unused hours and the same resources each time.
Rack Integration
Our integration centres in Hillsboro, Amsterdam, and Melbourne were chosen for their proximity to hyperscale data centres, major logistics hubs, and airport and seaport access. We have capacity to turn out more than 100 racks per month, with Manila coming online in 2026.
Redefining Smart Hands
Envision having top-shelf engineers onsite who care as much about your deployment as you do. Imagine having the same dedicated team behind every build, on every site. Elite Hands makes this a reality with dedicated engineers in every market we service, for our discerning clients that need the job done right the first time.
Global presence
Elite Hands gives you access to highly-qualified engineers around the globe, with the ability to deploy on short notice. Our around-the-clock engineering and project-management teams are there for you any hour of any day. For any organisation with a truly global footprint — cloud, gaming, and critical infrastructure alike — Elite Hands is the consistent on-site presence your team needs, wherever your hardware lives.
Elite experience
You’ll notice the difference between smart hands and Elite Hands immediately. Our engineers hold elite networking certifications, and the team dedicated to your project will be tailored to your gear, your site and your unique engineering needs. Your dedicated project manager will work with you and the engineers to provide a seamless experience unparalleled in the industry.
Locations
We cover the whole world
Choose region:
Ready to get
started?
